SLOW download

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somiller
Posts: 6

SLOW download

Post by somiller » Thu Dec 17, 2020 9:48 pm

I try to be understanding, but in 2020 having customers experience download speeds in 100's of KB/sec is really unacceptable!

Time to upgrade your servers/bandwidth.

I'm currently installing Vegas for MSFS using US server and getting below 700KB/s. What should be a less than 1-2 minute install is turning into a 20 Min. ordeal.

Kind Regards,
Steven Miller
scotth6
Posts: 8

Re: SLOW download

Post by scotth6 » Sun Dec 20, 2020 9:03 am

"A 20 Min. ordeal"

LOL......What an oxymoron.
germanflaps
Posts: 21

Re: SLOW download

Post by germanflaps » Mon Dec 21, 2020 9:26 am

You complain about 20 minutes, I've got 8 hours remaining... (downloading CPH)
ftnet305
Posts: 6

Re: SLOW download

Post by ftnet305 » Mon Dec 21, 2020 2:51 pm

Download is a disaster. Just downloaded P3Dv5.1 with more than 20 GB in approx. 15 min. Now FlyTampa Las Vegas shows me 10 kBps (in words: ten!!!!!) and 42 hours remaining. This is ridicoulous! Seems like this problem has been there for a while and nobody seems to care. You are kidding us!!!
george[flytampa]
Site Admin
Posts: 3525

Re: SLOW download

Post by george[flytampa] » Mon Dec 21, 2020 11:00 pm

Seems okay here. I'm in the UK using the US server and it downloaded KLAS in 50seconds.

Where are you located? Proxy server or firewall issue?
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germanflaps
Posts: 21

Re: SLOW download

Post by germanflaps » Thu Dec 24, 2020 11:05 am

It turned out to be an AWS problem, solved it by going through a proxy, all working well now, thanks and Merry Christmas!
george[flytampa]
Site Admin
Posts: 3525

Re: SLOW download

Post by george[flytampa] » Thu Dec 24, 2020 11:36 am

What is AWS? Amazon ISP?
germanflaps
Posts: 21

Re: SLOW download

Post by germanflaps » Fri Dec 25, 2020 6:09 pm

Amazon Web Services. For some reason downloads are extremely slow in Germany. Using a VPN curiously solves this problem, however...
ftnet305
Posts: 6

Re: SLOW download

Post by ftnet305 » Sun Dec 27, 2020 7:18 pm

I am downloading from Germany as well and first hasitated to buy another product. I tried the normal way without a VPN and ended up with 25 kBps.

But your advise helped and I could download at good speed with a VPN. See screenshot.

Yet the first attempt failed and I was asked to use a different download server.

Ending up in downloading from Amsterdam via USA to Germany things worked and it took less than 10 min. Thanks a lot for the hint!!!
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jetset
Posts: 5

Re: SLOW download

Post by jetset » Tue Jan 19, 2021 4:02 am

Any news regarding this slow downloads? Its impossible for me to download my payware products since days....
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