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Fatal Error?

Postby MBME » Mon Jan 31, 2011 7:07 pm

All of the program (FSX) loads, then i get a message that a fatal error has occured. This did not happen with other Fly Tampa products. Any help?

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All airports are affected and FSX keeps trying to restart, i let it but it did not help the problem
Error.png
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LOOK LEFT >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> aww u crash
MBME
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Re: Fatal Error?

Postby MBME » Mon Jan 31, 2011 7:39 pm

Toooo many times (this making 3) I have had to contact support. This is not to say I do not HIGHLY recomend this package. It is the best I have seen since Maarten. But I have contacted the support team in an effort to aquire a refund. If anyone knows a fix, do please post as I would rather have the product than my money back. THANKS
LOOK LEFT >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> aww u crash
MBME
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Re: Fatal Error?

Postby george[flytampa] » Mon Jan 31, 2011 8:46 pm

try removing this file & see if it loads...

Addon Scenery/FlyTampa-Grenadines/scenery/Traffic_flytampa_aiship_22SC.bgl
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Re: Fatal Error?

Postby MBME » Mon Jan 31, 2011 10:38 pm

I keep getting an error message even after the file is removed.
LOOK LEFT >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> aww u crash
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Re: Fatal Error?

Postby george[flytampa] » Mon Jan 31, 2011 10:42 pm

This is happing while trying to load one of the Grenadines Airports? Or just while FSX loads?

Try disabling your AI Planes to see if a rouge flightplan is causing a crash. Also, try a different time of day or season.
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Re: Fatal Error?

Postby martin[flytampa] » Tue Aug 16, 2011 9:29 pm

If this is happening when you start FSX, before you even select an airport:

Go into FSX/Autogen/

Restore the files

AutogenDescriptions.spb(before_FlyTampa_Grenadines)
default.xml(before_FlyTampa_Grenadines)

Taking away the "(before_FlyTampa_Grenadines)".

Check if FSX will now load at all.
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Re: Fatal Error?

Postby martin[flytampa] » Wed Aug 17, 2011 2:47 am

Marcowtjes wrote:It does not happen when i run FSX, it happens when i choose the airport, click on "fly now", And its 100%, And then "boom" fatal error.. ( Already fixed it a bit, be putting down me graphics & deleting some add-ons ), But it still keeps happening 1/3 time


You did delete the file Addon Scenery/FlyTampa-Grenadines/scenery/Traffic_flytampa_aiship_22SC.bgl
and it still crashes, even when you set AI/GA to sliders to zero prior to loading?
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Re: Fatal Error?

Postby martin[flytampa] » Wed Aug 17, 2011 2:48 am

Marcowtjes wrote:O yes what i forget:
During the installation, It sad: error loading default.xml or something like that ×_×


Have you checked the FSX/Autogen/ folder and restored those backups? Or don't have those backup files at all?

AutogenDescriptions.spb(before_FlyTampa_Grenadines)
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Re: Fatal Error?

Postby martin[flytampa] » Wed Aug 17, 2011 3:00 am

Marcowtjes wrote:I do have the autogendescriptions.spb (before_flytampa) but the default.xml failed during the installation ( i had a error from it ) btw, how do i backup it?


Please email me a copy of the default.xml to martin@flytampa.com
I'll check what is wrong with it.
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Re: Fatal Error?

Postby martin[flytampa] » Wed Aug 17, 2011 3:09 am

Marcowtjes wrote:Were is that folder? ×_×


FSX/Autogen/default.xml

Thats the file you should email me.
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Re: Fatal Error?

Postby martin[flytampa] » Wed Aug 17, 2011 3:31 am

I had a quick look at your default.xml. I see no errors in it.

What happens when you load a flight at a nearby island, for example TVSV with a default FSX Cessna?
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Re: Fatal Error?

Postby martin[flytampa] » Wed Aug 17, 2011 3:47 am

Check that you have the mesh file installed:

FSX/Addon Scenery/FlyTampa-Grenadines/scenery/mustique_mesh.bgl

Also, in the FSX Display settings, make sure the Mesh resolution slider is set to the right.
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