Problems with Jetways and DGS at EKCH

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mfhansen82
Posts: 1

Problems with Jetways and DGS at EKCH

Post by mfhansen82 » Tue Aug 17, 2021 3:48 am

Dear Flytampa,

I have recently bought the X Plane 11 version of Copenhagen - Kastrup, because it is my main airport in simming and I also have it in MSFS2020, but I have experienced something that appears to be a misalignment with the starting positions of the airplanes, which interferes with the SAM automated jetways and possible also the docking guidance system . I have provided a couple of attachments to illustrate this.

When I start my plane at Gate B9, for example, the jetway does not automatically connect and the DGS plate is completely empty. To my best knowledge, the plate should say stop and the jetway should connect.
ekch_example_1.png
ekch_example_1.png (1.9 MiB) Viewed 975 times
When I then go into the SAM settings menu and force the jetway to connect, you can see that the jetway is essentially to long to fit the plane or, put in other words, the plane is too misaligned for the jetway to reach.
ekch_example_2.png
ekch_example_2.png (1.81 MiB) Viewed 975 times
So I then tried to pushback the plane and then reallign it with the centerline. While doing that, I didn't get any cues from the DGS.
ekch_example_3.png
ekch_example_3.png (1.68 MiB) Viewed 975 times
But when I stopped the engines and turned off the beacon, the jetway connected.
ekch_example_4.png
ekch_example_4.png (2.46 MiB) Viewed 975 times
So my final test was to taxi the plane all the way to the #1 line, in order to see whether I would get any reference from the DGS (which I didn't) and to see of the gate would connect, which is (also) didn't.
ekch_example_5.png
ekch_example_5.png (2.62 MiB) Viewed 975 times
I know for a fact that this problem also arises with Gate C36, where I started with my A350 yesterday, again with no connection.

The DGS system does display stop when I override the animation for testing purpose:
Without override
ekch_example_6.png
ekch_example_6.png (896.25 KiB) Viewed 975 times
With override
ekch_example_7.png
ekch_example_7.png (1.07 MiB) Viewed 975 times
I have SAM installed with the worldwide jetway addon for all the vanilla airports. My scenery file:

Code: Select all

SCENERY_PACK Custom Scenery/FlyTampa_Copenhagen_0_airport/
SCENERY_PACK Custom Scenery/FlyTampa_Copenhagen_0_city/
SCENERY_PACK Custom Scenery/Aerosoft - EBBR Brussels/
SCENERY_PACK Custom Scenery/Aerosoft - LSGG Genf/
SCENERY_PACK Custom Scenery/Aerosoft - EDDF Frankfurt/
SCENERY_PACK Custom Scenery/Aerosoft - EDLP Paderborn-Lippstadt/
SCENERY_PACK Custom Scenery/Aerosoft - EGLL Heathrow/
SCENERY_PACK Custom Scenery/Aerosoft - LFMN Nice Cote d Azur X/
SCENERY_PACK Custom Scenery/Aerosoft - LFPO Paris Orly/
SCENERY_PACK Custom Scenery/Aerosoft - LPFR Faro/
SCENERY_PACK Custom Scenery/Global Airports/
SCENERY_PACK Custom Scenery/Flytampa_Copenhagen_1overlays/
SCENERY_PACK Custom Scenery/Flytampa_Copenhagen_2Photoreal/
SCENERY_PACK Custom Scenery/X-Plane Landmarks - Chicago/
SCENERY_PACK Custom Scenery/X-Plane Landmarks - Dubai/
SCENERY_PACK Custom Scenery/X-Plane Landmarks - Las Vegas/
SCENERY_PACK Custom Scenery/X-Plane Landmarks - London/
SCENERY_PACK Custom Scenery/X-Plane Landmarks - New York/
SCENERY_PACK Custom Scenery/X-Plane Landmarks - Sydney/
SCENERY_PACK Custom Scenery/X-Plane Landmarks - Washington DC/
SCENERY_PACK Custom Scenery/LOWI Demo Area/
SCENERY_PACK Custom Scenery/KSEA Demo Area/
SCENERY_PACK Custom Scenery/Flytampa_Copenhagen_3Mesh/
SCENERY_PACK Custom Scenery/zzz_hd_global_scenery4/
I hope that you will take a deep look into these issues and hopefully find a solution.

Sincerely,
Michael Hansen
dls2020
Posts: 5

Re: Problems with Jetways and DGS at EKCH

Post by dls2020 » Sun Oct 31, 2021 10:35 am

I think I have the same problem, and back in April, I posted this:
https://www.flytampa.org/forum/viewtopi ... 629#p70629

However, I never got any response.

Did you find a solution to the problem?

Regards, Dennis Sørensen
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